At Findlay Creek Medical Centre, our goal is to provide timely access to appointments to all of our patients. We have implemented a cancellation policy which enables us to better utilize available appointments for our patients.

Your appointment has been reserved for you therefore we ask that you provide the clinic with 24 hours’ notice if you need to cancel your scheduled appointment. With this courtesy the time can be reallocated to someone who is in need of treatment.

Missed appointments do not allow us to extend the appointment time to other patients who are waiting to see their doctor.

If you miss your appointment without notifying us, the following no show fees will be applied:

If you arrive late to your appointment your doctor or health professional may not be able to see you and you may be required to reschedule your appointment.

  • Same day cancellation $25.00
  • No show missed regular medical appointment $40.00
  • No show missed physical appointment $80.00

How to cancel your appointment:

Call our main reception line at 613-317-2584 to speak to one of our receptionists or choose ‘€œoption 4’€ to leave a cancellation message.

(We do not accept any medical information correspondence via e-mail.)